Booking Conditions and Cancellation Policy Agriturismo Montelovesco

Every booking, after its confirmation, has the value of a contract according to the current Italian legislation. The contract is binding for the person who makes the booking and for all the other subjects mentioned in it.

Booking
The booking becomes binding for Agriturismo Montelovesco only at the time of receipt of the advance payment.
The confirmation of the booking implies the acceptance of our cancellation terms.
We kindly ask you to check the correctness of the confirmation data and to promptly communicate any anomalies.

Bank transfer payment
In case of payment by bank transfer, it is necessary to send us the receipt within 1 day from the date of confirmation of the booking by bank transfer, for which we indicate the data:
account holder: Claudia Albertini
bank: Intesa San Paolo
IBAN: IT45H0306933220100000014860
BIC / SWIFT: BCITITMM
In case of non-receipt of the deposit within the indicated dates, the booking is null and void.
The balance of the booking must be paid upon arrival by bank transfer, credit card, debit card or cash, if less than €5,000.
Any extras must be paid before departure.

STANDARD RATE
Free cancellation up to 30 days before check-in.
A penalty of 50% of the total amount applies for cancellations made up to 15 days before check-in.
A penalty of 100% of the total amount applies for cancellations made within 14 days of check-in.
Refunds will be processed using the same payment method used for the booking, minus any applicable bank fees.

BESAFERATE
For cancellations, please contact BeSafe Rate directly.

NON-REFUNDABLE RATE
No refunds are available in case of cancellation.

Force majeure
Agriturismo Montelovesco disclaims any responsibility for disruptions due to failed supplies, accidental breakdowns of equipment or other force majeure causes. Any responsibility is disclaimed for damages caused by other guests, weather events, natural disasters, epidemics, illnesses and thefts.

Privacy Policy

Last updated: December 30, 2023

Thank you for choosing to use our services. Your privacy is important to us, and protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect the information we obtain from you when you use our services.

1. Information Collected
We collect various types of personal information in order to efficiently provide our services to you. The information we collect may include:

1.1 Voluntarily provided information: We may collect the personal information you voluntarily provide when you interact with our services, such as your name, email address, phone number, or other contact information.

1.2 Automatically collected information: We use automatic data collection techniques, such as cookies and server logs, to gather certain non-personal information about your activities when you use our services. This information may include your IP address, the type of browser used, operating system, visited web pages, and the time of visits.

2. Use of Information
We use the collected information for various purposes, including:

2.1 Providing our services: We use personal information to provide the services requested by you, such as processing your requests, responding to your inquiries, or providing assistance.

2.2 Improving our services: We use the information to continuously improve our services, including analyzing usage trends and patterns, personalizing user experiences, and developing new features.

2.3 Communications: We may use the information to send you communications related to our services, such as updates, alerts, or promotional information. You can choose not to receive such communications by contacting us directly.

3. Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information with third parties in the following cases:

3.1 Service partners: We may share information with our service partners who collaborate with us to provide the requested services. These service partners are bound by confidentiality obligations and may only use the information to provide the specific requested services.

3.2 Legal obligations: We may disclose personal information if required by law or if we believe in good faith that disclosure is necessary to respond to legal requests or to protect our rights, your safety, or the safety of others.

4. Information Security
We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage can be guaranteed 100% secure. We encourage you to take precautions to protect your personal information as well.

5. User Choices
You have certain rights regarding your personal information. You can request access, modification, or deletion of your personal information by contacting us directly. You can also choose not to receive promotional communications from us by following the instructions provided in our communications.

6. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy periodically to reflect any changes in our business practices or to comply with applicable laws. We recommend checking this page regularly for updates.

7. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or privacy practices, please contact us through the channels provided on our service write us at [email protected]

8. The data controller is Claudia Albertini, VAT number 03721560963, with headquarters at Frax. Montelovesco 76, Gubbio PG Italy.